Verras Terms of Service

Agreement

These Terms of Service ("Terms") govern your access to and use of the Verras website, web application, and mobile applications for iOS and Android (collectively, the "Service"), operated by Verras, a Wyoming corporation ("Verras", "we", "our", or "us"). By creating an account or using the Service, you agree to these Terms.

Description of Service

Verras provides a multi-tenant workforce operations platform for:

• Workforce scheduling
• Time and attendance tracking with optional geofencing
• Incident reporting and daily reporting
• Document management and e-signature
• Invoicing and billing

Eligibility

You must be at least 16 years old to use the Service. If you are accessing the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

User Responsibilities

You agree to:

• Provide accurate information during registration and keep it up to date
• Use the platform in compliance with applicable laws
• Maintain the security of your account credentials and notify us immediately of any unauthorized access
• Comply with your employer's policies if you access the Service through a work account

Acceptable Use

You may not:

• Use the platform for illegal purposes
• Attempt unauthorized access to other users' accounts or to systems beyond your role
• Disrupt, degrade, or interfere with the Service
• Reverse engineer or copy any portion of the Service except as permitted by law
• Upload content that infringes intellectual property rights or violates the rights of others
• Submit false time entries, falsified incident reports, or fraudulent invoices

Account Access

You are responsible for all activity under your account. If you are an organization administrator (Owner role), you are responsible for managing access for the users you invite.

Data & Content

• You retain ownership of the data and content you submit to the Service.
• You grant Verras a limited, non-exclusive license to host, process, and display your data solely to provide the Service.
• You represent that you have the right to submit the data and content you upload.
• Our handling of personal data is described in the Privacy Policy.

Payments

• Verras platform fees are billed to your organization on the schedule and amounts set out in the order form or subscription agreement entered into between Verras and the organization.
• Platform fees are processed through Stripe and are non-refundable except as required by law or as expressly stated in the order form.
• The Verras mobile applications do not contain in-app purchases, auto-renewing subscriptions, or any in-app billing through Apple or Google.

Mobile Application Terms

If you obtained the Verras mobile application from the Apple App Store or Google Play Store, the following additional terms apply:

• You acknowledge that these Terms are between you and Verras only, not with Apple Inc. or Google LLC, and that Verras (not Apple or Google) is solely responsible for the application and its content.
• The license granted to you is limited to use of the application on devices that you own or control and as permitted by the App Store Terms of Service or Google Play Terms of Service.
• Apple and Google have no obligation to furnish maintenance or support services for the application.
• In the event of any failure of the application to conform to any applicable warranty, you may notify the applicable store; the store will refund the purchase price (if any) and will have no other warranty obligation. Verras is solely responsible for addressing any claims relating to the application.
• Verras (not Apple or Google) is responsible for addressing third-party intellectual-property infringement claims relating to the application.
• You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties.
• Apple and Google are third-party beneficiaries of these Terms with respect to the application and may enforce these Terms against you.

Intellectual Property & DMCA

Verras, its logo, and all related marks are the property of Verras. If you believe content on the Service infringes your copyright, please send a notice to legal@verras.ai including:

• A description of the copyrighted work claimed to be infringed
• The location on the Service of the allegedly infringing material
• Your contact information (name, address, telephone, email)
• A statement that you have a good-faith belief the use is not authorized
• A statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the copyright owner
• Your physical or electronic signature

We will respond to valid notices in accordance with the U.S. Digital Millennium Copyright Act.

Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or if continuing to provide the Service to you would expose Verras to legal liability. Upon termination, your right to use the Service ends immediately. Sections of these Terms that by their nature should survive termination (including ownership, indemnity, and limitation of liability) will survive.

Account deletion procedures are described in the Privacy Policy.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted or error-free.

Limitation of Liability

To the maximum extent permitted by law, Verras and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or use, whether based in contract, tort, or otherwise, even if Verras has been advised of the possibility of such damages. Verras's total cumulative liability arising out of or relating to these Terms or the Service will not exceed the amount paid by your organization to Verras for the Service in the twelve months preceding the event giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Verras from any claims, damages, or expenses (including reasonable attorneys' fees) arising out of your use of the Service in violation of these Terms or applicable law.

Dispute Resolution & Arbitration

Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, in Cheyenne, Wyoming. Each party waives any right to a jury trial and to participate in a class action. Notwithstanding the foregoing, either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for misuse of intellectual property or breach of confidentiality.

Changes to Terms

We may update these Terms from time to time. The "Updated" date at the top of this page reflects the most recent revision. Material changes will be communicated by email or in-app notice before they take effect. Continued use of the Service after the effective date of revised Terms constitutes acceptance.

Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws provisions. Subject to the Dispute Resolution & Arbitration section above, the state and federal courts located in Laramie County, Wyoming have exclusive jurisdiction over any dispute not subject to arbitration.

Contact

Support: support@verras.ai

Legal and DMCA: legal@verras.ai

Mailing address:
Verras
1712 Pioneer Ave Ste 779
Cheyenne, WY 82001